Job Description
Main Job Tasks and Responsibilities
Answer calls and responds to emails
handle customer inquiries both telephonically and by email
research required information using available resources]
provide customers with products and service information
enter new customer information into system
update existing customer information
process orders, forms, and applications
identify and escalate priority issues
follow up customers calls where necessary
document all call information according to standard operating procedures
complete call logs
produce call report
knowledge in SEO or Social Media is a plus
Highest Education Attainment:
College Graduate
Company Information
OPTIMIZEX
Unit 201 Frabelle Bldg. Madrigal Business Park Alabang Muntinlupa City
Muntinlupa City
Website: http://www.optimizex.com
How to apply to this job
Please email your resume to hrdadmin@optimizex.com
- Never pay in advance to a seller that you do not know.
- Even if the seller discloses his/her personal information or bank account number, this does not protect you from being cheated.
- Always request for the original receipt of purchase from the seller, to verify that he/her is the rightful owner of the item; and to verify that the item is authentic.
- Avoid sending goods or payment; instead, meet in person and do COD (Cash on Delivery).
- Meet at a public place to deal.
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