Customer Service Representative for Travel Account - WAH Set Up - ghsd

JOB DESCRIPTION:
• Provide a clear understanding of the call center agent’s role in both outbound call centers and the inbound call center;
• Successfully communicate with customers to gather information and learn about their needs and expectations;
• Collaborate with others to ensure the customers’ issues are resolved and;
• Assist and provide solutions for the customers’ questions.

REQUIREMENTS:
• High School Graduates are welcome to apply;
• BPO experience is preferred but not required;
• Knows how to comprehend the Basic English language;
• Excellent Communication and Navigation Skills;
• Strong logic and problem-solving skills;
• Customer service oriented;
• Must be willing to work within Cebu City;
• Willing to start immediately;
• Willing to work with shifting schedules, weekends and holidays.

WORK AT HOME REQUIREMENTS:
• Minimum upload speed of 10 MBPS
• Minimum download speed of 20 MBPS
• Wired connection from modem/router to PC
• Conductive workspace away from distractions
• Highly stable internet connection with no packet loss

Email your most updated CV to: jobs @ globalheadstart.com

Enjoy great perks and benefits!

We are offering:
• Competitive salary package plus allowances;
• Performance based incentives;
• Health plan for you and your family;
• Sick/vacation leave;
• Non-taxable allowance;
• 13th month pay, double pay, overtime pay, night differential, and more...