Customer Service Representative

Apply now and receive a gift basket once done with the first interview!

Role: Customer Service Representative (Voice Account for an In-House Contact Centre)

Responsibilities:
• Provide world class service excellence to clients by offering a consistent telephone banking experience
• Attend to inbound and outbound telephone calls in accordance with standard operating procedures
• Process online banking transactions which include financial entries and data maintenance
• Identify opportunities to further enhance relationships with our existing clients

What we offer you:
We offer a competitive salary package of 24-31K and other great benefits including:
• HMO Health Insurance from day 1 for you and your unlimited qualified dependents
• Life Insurance from day 1
• Tuition Reimbursement
• Retirement Plan
• Staff Loan
• Bereavement Assistance
• Growth and promotion from within
• No Employment Bond

Qualifications:
• At least 1 year experience in an international BPO / call centre role
• Fresh Graduates with no BPO experience may also apply
• Fluent English and the ability to communicate daily with clients in English
• Amenable working on shifting schedule, holidays, weekends & extended work hours
• Amenable to working in BGC, Taguig
• Applicants should be Filipino citizens or hold relevant residence status

SUCCESSFUL HIRES MAY BE ASSIGNED TO DIFFERENT LINES OF BUSINESS BASED ON CANDIDATE PROFILE, AVAILABLE OPENINGS & BUSINESS NEED. APPLICANTS MUST BE WILLING TO WORK ON A SHIFTING SCHEDULE.

Sign-up now thruu: bit.ly/In-HouseCustomerSolutionsOfficer